Step 1: Open the Octopus Energy App
Inside the app, select 'Devices' tab in the bottom menu, then, tap 'Add Device' to begin.
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Everything you need to know about setting up and using your Indra EV charger with the Intelligent Octopus Go electricity tariff.
To access this tariff, you must have:
In linking your Indra charger with the Intelligent Octopus account, you will allow Octopus to set your charging schedules on your behalf, using options you will set in the Octopus app.
Before you start, make sure that you have access to
To get started linking Intelligent Octopus Go with your Indra charger, follow the steps below.
Inside the app, select 'Devices' tab in the bottom menu, then, tap 'Add Device' to begin.
When prompted, select 'Electric vehicle'.
You will be advised about any setup you need to do, for example, making sure that you are at home with the vehicle plugged into your Indra charger.
You will be prompted to select the make and model of your vehicle; this helps Octopus to know how much energy your charging will need.
If you have more than one EV, select the one you use most.
Once you’ve selected your vehicle, you’ll be prompted to select your charger manufacturer.
Select 'Indra' and pick your charger model from the options provided. If you’re unsure of which model you have, you can check this via your Indra App on the Settings > Charger page.
Egg-branded Smart Pro chargers are also able to be linked in this way.
Indra Pioneer chargers must be controlled by the Indra App to be able to link to Intelligent Octopus Go.
At this point, a connection will be made between Octopus and Indra’s systems.
a) on the Terms and Conditions page, click the 'Agree and connect' button. You also have the option of reading the terms and conditions prior to clicking.
b) The Indra App login screen will now open. Please enter the e-mail address associated with your Indra account, even if this is different from your Octopus one.
Click 'Continue'
c) You will now be asked to verify your identity by entering a 6-digit, one-time verification code. Open your email program. This code will have been sent to your e-mail from Indra to confirm you are the Indra account holder.
d ) Enter the verification code and click 'Continue'. You will now see a 'Link Your Charger' screen. You can view the 'Terms of Service' which outlines how Octopus and Indra will share data and how your charger will be controlled.
Click 'Continue.'
Once linked, assuming the car is plugged in without any active charging, Octopus will complete a small test charge and then you’re all set!
You will be able to set an amount of charge to add, and a ready-by-time within your Octopus Energy app.
Your Indra schedules will no longer apply but you will still be able to use solar integration, charger locking and any fleet expense integrations from Indra at the same time as your Intelligent integration is live.
For more information on how to make the most of Intelligent Go with Indra now that you’re integrated, please view our How-to Charge with Intelligent Octopus Go guide.
This guide is about how to use Intelligent Octopus Go to charge your car, which is enabled through linking you Indra and Octopus accounts.
Once set up, Intelligent Octopus Go automatically plans your EV charging to get the most of the cheap charging slots available as part of this tariff.
All you need to do is head over to the Octopus Energy App to set your ready-by time and how much charge you would like to add.
Any existing schedules in the Indra App will have been removed and the 'Schedules' page in the App will show ' No schedule.' This is normal as your schedules are now dynamically set by Octopus.
Note: You do not need to set a schedule in the Indra App. If you try to set a schedule it will fail when you try to apply it.
Use the Octopus App to say when you need the car charged and how much charge you want to be added.
Because of the way Intelligent Octopus Go works, it is no longer possible for Indra to show you per-charge or summary costs for your charging. As such, your Indra history views will continue to show energy and miles, but not cost.
You can view the cost of your charging sessions by referring to your Octopus Energy bill.
If you have solar panels, you will be able to use solar charging at the same time as Intelligent Octopus Go.
Locking your charger remains available to you in the Indra App.
Boost charging remains available to you from the Boost button on the front of your Indra charger. The can also boost via the Indra App, and is also now available to you from the Octopus Energy app via the 'bump charge' feature.
Please note that using a boost or bump charge will charge your car immediately at the highest power possible at the time. As this is not an Octopus optimised charge, it will not qualify for the low rate per kWh that Intelligent Octopus Go provides and will cost your standard rate per kWh in energy.
The Intelligent Octopus Go tariff works with your Indra charger by your Indra and Octopus accounts being linked. This gives Octopus the ability to then optimise your charging, based on the preferences in your Octopus App.
If you no longer wish to have Intelligent Octopus Go, you can unlink the accounts which will return charging control to your Indra app, allowing you to set charge schedules that your charger will then follow.
Please note, that by unlinking your Octopus and Indra accounts, the amount you pay for the energy delivered to your vehicle will change. Please check the details about how your tariff will be affected by this change before continuing.
Step 1: To unlink your Octopus and Indra account, start from the Octopus Energy app. Go to “Account & settings” > “Devices”. Tap “Intelligent Octopus Go” > “Disconnect Device”.
Step 2: Once complete, return to your Indra App and you will be able to set a schedule of your choice.
If you have changed energy supplier and tariff, don’t forget to update this in your Indra App to get the latest cost information for each charge.
If you decide to return to Intelligent Octopus Go in the future, you can re-link your accounts; by following the ‘How Do I Set-up Intelligent Octopus Go’ guide above.
Intelligent Octopus Go is not available for bi-directional EV charging. However, Octopus occasionally accepts new users onto their Power Pack tariff which can be supported via Indra’s V2X chargers via our Octopus/Kraken integration. Contact Octopus to find out more.
When you enable ‘use solar’ in the Indra app, Indra will add solar charging around any optimised charging that Octopus sends. As such, you will be able to benefit from a very low rate for your charging plus being able to use your own solar when it’s available.
No, smart tariffs (such as Intelligent Octopus Go and OVO Charge Anytime) recognise when an EV is charging and offer a specific low rate to the EV. When you use Intelligent Octopus Go the rate applies whenever your car is being charged, regardless of the time of day.
Other devices (eg: electric cooker and lighting) will use the tariff's cheap rate at night and the more expensive rate during the day
When using Intelligent Octopus Go you will set a "Ready by time" and the amount of charge you wish to add into the Octopus App and Octopus will decide on how it schedules your charge. Scheduling functions in the Indra App will be disabled. However, you can still use your Indra App for other functions such as "Lock charger" which prevents unauthorised users from using your charger.
You can check this is the case by looking at the Devices section of the Octopus App
Alternatively you can check your tariff on your Indra App.
If Intelligent Octopus Go is not showing it is possible that your charger has not been set-up correctly to use this tariff.
View our instructions on how to set up your charger with Intelligent Octopus Go.
No, the tariff is an EV tariff, but not a Smart EV tariff such as Intelligent Octopus Go. Smart tariffs (such as Intelligent Octopus Go and OVO Charge Anytime) recognise when an EV is charging and offer a specific low rate to the EV. When you use a Smart EV tariff such as Intelligent Octopus Go or OVO Charge Anytime the low rate applies whenever your car is being charged, regardless of the time of day.
Other devices (eg: electric cooker and lighting) will use the tariff's cheap rate at night and the more expensive rate during the day.
In the Octopus Energy App, if you set your Octopus Charging Preference 'Charge to add' % to more than the battery has room for, it can trigger notifications from Octopus that it is unable to control your device. If this happens frequently, consider selecting a lower percentage to add or check that the vehicle details you’ve provided to Octopus are correct.
Before you plug your vehicle into the charger, please check that your charger is displaying the normal white light on the front panel (including Indra logo). If this is not the case, please contact Indra Customer Support. You may also wish to check that your vehicle settings are not preventing a charge (potentially when the battery is full).
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